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5.0

Based on 214 reviews

Bayside Heating & Cooling

5.0

13:46 22 Apr 25

Bayside Heating and Cooling is a top-notch HVAC company. The owner is a true expert who thoughtfully assess what needs to be done and lays out all the options. Bayside gets 5-star reviews because they earn every star through professionalism and deep HVAC knowledge. What really stands out is the care they take to ensure the customer gets the very best service. You can't go wrong calling Bayside.

16:24 12 Apr 25

Great service. Highly recommend.

Pamela Spearman

03:32 07 Mar 25

Great service!! I highly recommend.

14:02 28 Feb 25

I found Bayside based on their 100% 5 star reviews. I originally thought it was to good to be true. Until I met Kevin! I soon found out how they have 100 5 star ratings -they are amazing. I wish I could give 10 stars. They are knowledgeable- kind- personable and just plain awesome at what they do!! Thank you for your help!!

Stephanie Parks

12:29 26 Feb 25

Called first thing Saturday morning and Kevin was here by 930!

James Bowerman, REALTOR

16:29 18 Feb 25

I had Bayside replace my entire HVAC system which is a two-zone system, so two outdoor units and two indoor units. Kevin was very helpful to educate me and select the right system for our needs and budget. Good communication and scheduling to make sure we weren't inconvenienced during the installation process. Kevin was also able to Facetime me after hours to help troubleshoot and resolve a thermostat issue. Great overall experience and would highly recommend!

13:33 03 Feb 25

I was referred to Bayside by my wife's co-worker. I had a heat pump problem and they diagnosed it and repaired it without a lot of upselling I have delt with from other vendors. The Eric came out and explained the problem. He was very knowledgeable and did a great job. I plan to use them in the future.

14:13 26 Jan 25

Kevin was knowledgeable and honest. Refreshing! I have contacted Bayside two times and both were positive interactions.

Debbie Satorius

16:19 22 Jan 25

Great team at Bayside Heating & Cooling!We are new to the area & during this frigid weather they came to our rescue! Our heat pump wasn't delivering much heat and it was getting colder! (12 degrees that night) They immediately came out and Eric went under the house & found 2 reasons for the problem & fixed one right then & there which made a huge difference! And then told us (which we didn't know) we had a propane back up and needed propane! And Eric even spoke with the propane company on our behalf! Great team there!

14:23 13 Jan 25

I cannot say enough about Kevin and Eric, they are absolutely awesome!!! We were VERY lucky to find Bayside Heating and Cooling, and will ALWAYS use them and recommend them, We would give them an 12 out of 10, that re thank good!!!! We have been working with them for over 2-years now, so the review is a one-off, it shows their consistency.

17:00 04 Jan 25

Eric was incredibly helpful and knowledgeable, thoroughly explaining every aspect of the HVAC service.

17:33 28 Dec 24

I recently had an outstanding experience with Bayside Heating and Cooling. My furnace broke down, and after booking an appointment on their website, Eric arrived the same day to diagnose the issue. The inspection fee was $120, which was later applied to the furnace repair itself—a great policy that saved me money.Eric discovered the problem was a faulty control panel and clearly explained several replacement options, outlining the pros and cons of each. Because my furnace was already over 16 years old, I decided on a more budget-friendly approach. Eric then took the extra step of calling around and checking online to find the best price for the part. He picked it up and installed it the same day, saving me at least $500 in the process.I especially appreciated Eric’s transparency and willingness to go the extra mile. This stood out compared to a previous experience I had with another company, Home Constellation, which charged a nonrefundable $99 fee (not applied to further work), which was bumped to $124 for half an hour spent diagnosing the issue. They quoted around $900 for the control panel plus $250 for labor, and when I asked for a detailed breakdown, no one followed up for two days. In contrast, Bayside gave me immediate answers, multiple options, and finished the job that day.Overall, I think Home Constellation under performed and Bayside Heating and Cooling went the extra mile, and I lucked out getting Eric, who worked unfazed by our overly friendly rescue Akita's kibitzing.

Dustin Arnold (bavking)

19:14 13 Dec 24

I recently had the pleasure of working with Bayside Heating and Cooling for the installation of a new BOSCH HVAC unit in my home, and I couldn't be more satisfied with the experience.The pricing was competitive, making it a great value for the quality of service provided. They completed the installation quickly without sacrificing attention to detail, ensuring everything was done properly. Since the install, the new unit has been working flawlessly. I highly recommend Bayside Heating and Cooling to anyone in need of HVAC services!

12:53 15 Nov 24

Professional, clean, experienced, and honest. All qualities of an amazing company. I highly recommend Bayside Heating & Cooling for all of your HVAC needs!

Cheryl Stevenson

17:40 19 Sep 24

Nothing like quick service when you're AC is not working and it's extremely hot outside. Excellent service, so glad I purchased a service contact with them. :)

13:04 13 Sep 24

I have been using Bayside for years and their service is always on time, thorough, professional, and reasonably priced.Kevin is knowledgeable and takes his time to explain and educate me with all of my HVAC questions.There is no I trust more with my HVAC needs than Bayside Heating and Cooling

14:38 28 Aug 24

Kevin provided excellent, timely service. I highly recommend Kevin and Bayside Heating and Cooling.

16:15 27 Aug 24

Bayside has been great. Incredibly responsive and communicative. Highly recommend.

11:45 24 Aug 24

Timely and knowledgeable. Fixed our problem in under an hour.

Melissa Freymann

20:28 13 Aug 24

Kevin helped us find a great, affordable option for our needs. He was clean, prompt, and very considerate of our schedule. And it is so nice to have cool air. Highly recommend this company!

20:01 05 Aug 24

19:42 02 Aug 24

Amazing, fast service with Kevin. Absolutely will use them again

Kathleen Reusch

21:55 18 Jul 24

Our air conditioner went out Sunday evening, and Bayside Heating & Cooling was at our house by 10:00 a.m. We are thrilled to have our air back on!

07:42 18 Jul 24

Kevin at Bayside was our savior! He took the time to save us late in the day to not only fix our AC unit but educate us on operation and basic maintenance duties.

22:59 16 Jul 24

16:37 15 Jul 24

Great speedy service!

10:55 15 Jul 24

Kevin was absolutely spot on with diagnosis. This problem started 14 years ago with the builder going cheap and undersizing the unit, with a 2 ton unit. We purchased the house in December of 2013, no AC needed in December. In July of that year we had a hot streak in the hundreds, upstairs rooms were 92°, builder cam back a tried to fix it on the cheap. With the excessive heat this year 2024, it was unbearable, we called Kevin, he came out advised us what was going on and what needed to be done to fix the problem once and for all. He brought his crew out on Saturday and they were very nice and professional! When they were done Kevin spent an extra hour double checking everything. Today it is 73° upstairs and a cool 72° downstairs. That has never happened since we have owned this house. Great job Kevin and thank you very much!!!

13:04 13 Jul 24

Kevin responded to my call within an hour and came out the very next morning when my AC stopped working. Very professional and will definitely be a return customer in the future.

20:40 09 Jul 24

Working with Bayside was a terrific experience! When I called on a Saturday, I left a message and he called me back within an hour to schedule an appointment. Kevin arrived when he said he would. He ran the diagnostics, showed me the results and explained them all to me. He made suggestions for the repairs and did them quickly, explaining what he was doing as he went along. When he left, everything was cleaned up and back in order. I highly recommend Bayside!!

17:28 09 Jul 24

Great service! Perfectly Professional!All work completed above and beyond expectations!Thank you Kevin!

Richard Schreckengaust

20:36 04 Jul 24

Kevin is a true professional. Very responsive, minimal wait time for instal and when done couldn’t tell anyone was working in the house

17:26 02 Jul 24

17:40 28 Jun 24

As the company’s owner, for years Kevin has been a trusted and reliable service provider of our family, our parents family, and our friends. I highly recommend Bayside!

Alexis Courtois

00:36 19 Jun 24

Came after hours and took care of business.

18:13 17 Jun 24

5 star job! We needed an emergency repair with are AC system, Kevin came out within a few hours of calling and fixed the problem on the spot. Was more than generous & time efficient! Couldn’t recommend enough!

Marjorie Snyder

15:48 14 May 24

14:06 14 May 24

Showed up same day, fixed the AC in less than an hour

12:34 13 May 24

Wonderful company and great people to deal with!!

18:20 10 May 24

Also Kevin goes above and beyond.

12:03 04 May 24

Over the top experience. They were at my house within an hour of my call and I was greeted by an experienced professional. He identified the problem quickly and had the thermostat I needed in the van and replaced my old one. Could have had a better experience.

12:56 02 May 24

I called Bayside around 4:00 in the afternoon and left a message. I thought that I would not hear anything back until the next day. Instead, I received a return call about 90 minutes later. Kevin was able to squeeze me intro his schedule for the next day (probably during his lunch break). He came on time and fixed the problem in a timely manner. This type of service is not found much anymore. I appreciate the way he runs his business.

15:25 01 May 24

They were able to show up early and had my AC fixed in 30 minutes. Walked me through every step that he was taking. Definitely recommend if you need repair. Thanks again.

20:46 30 Apr 24

Outstanding service as always. Kevin is extremely knowledgeable, friendly and personable. He was able to come out the next day and got our aging unit working to get us through the summer. Bayside is going to install a new unit in the fall. There really is a difference with a local smaller company. Bayside takes their time and is always focused on what's best for the customer. You won't get that from the larger companies. I can't recommend Bayside enough.

22:39 17 Apr 24

Bayside did an outstanding job replacing our 20+ year old A/C unit with a modern and reasonably priced heat pump. Kevin made it a point to make sure we were informed of relevant tax credits and the cost breakdown of similar units. He did the job impressively quick and with a keen eye for attention to detail despite the massive workload. Kevin was extremely professional throughout and I'd 100% recommend him to anyone looking for A/C or Heating work in the area!

17:00 13 Apr 24

Kevin was professional and fixed the issue with our furnace quickly during a routine maintenance check. Kept us informed during the process. Will definitely use them again.

Judy Slotterback

23:53 07 Apr 24

Best experience I've ever had with a repair! It was 90+ degrees on a Sunday holiday weekend when my AC started making an awful noise. It had been serviced last fall by Arundel heating and that was an awful experience. Found Bayside and hoped they could give me a next day appointment. Kevin answered the phone and came out 7:25 on a Sunday! No extra charge! Less expensive than weekday charge by Arundel! Problem was fixed promptly! Highly recommend! Thanks Kevin. You will be hearing from us again. Great customer service!

01:41 13 Mar 24

Kevin was responsive, clear in explaining the issue, and put the effort in to get our heat up and running again!

16:15 11 Mar 24

21:37 28 Feb 24

Another great experience with Bayside Heating & Cooling. Kevin is quick to respond, prompt, knowledgable, and gets the job done. Thanks again!

Kick Connection

23:09 27 Feb 24

14:36 19 Feb 24

Kevin was professional and found the problem quickly. I will choose Bayside for any problems in the future.

Jennifer Furton

20:31 14 Feb 24

00:18 29 Jan 24

Always responsive and reasonably priced. Great service.

18:36 24 Jan 24

Great service with very knowledgeable technicians. Fixed our heat pump and optimized the system.

22:32 22 Jan 24

As one would expect the heat pump fan died on the coldest day so far this year.Kevin was very responsive and within a few hours we were back up and running.Great service! Great response time.

14:13 18 Jan 24

I recently had the pleasure of using Bayside Heating and Cooling for my HVAC needs, and I couldn't be more satisfied with their service. From the moment I contacted them, Kevin was prompt, professional, and incredibly knowledgeable. He went above and beyond to ensure that my heating and cooling systems function at their best. If you are looking for a stress-free experience done right, call Bayside Heating and Cooling!

Patrick Lawless

19:44 11 Jan 24

21:47 28 Dec 23

Great service. Great guy. I highly recommend this company!

14:43 22 Dec 23

17:40 20 Dec 23

Super quick response time. Fixed my issue and gave me options to pick what worked best for me. Kevin explained everything super clearly and talked me through everything. I'll be reaching back out for any other issues I may have down the road. Thanks!!

01:34 20 Dec 23

Responsive. Evaluative. Listens carefully to this customer’s thoughts regarding upgrades to heating & cooling of house built in 1960. Describes clearly and understandably the technologies and different merits. Altogether immensely helpful for making choices.

21:36 12 Dec 23

Kevin found the best solution to additional hvac in parts of our home that had inadequate climate control. He is always responsive; his team was professional and courteous. We are happy with the work and would definitely call Kevin for any future needs.

10:54 11 Dec 23

Great Service. Kevin was very professional and provided honest assessments. Will definitely use Bayside again.

Ashley Eikenberg

16:36 18 Oct 23

We found Bayside through a frantic internet search when our AC had gone out AGAIN in the summer heat (while pregnant, mind you. Not fun). We were unsatisfied with another local company who continued to give us the run around and couldn't figure out what was wrong.One phone call later, Bayside comes out less than 24 hours later and is able to diagnose the issue. Kevin was an absolute gem and really helped us to understand what was going wrong with our hvac system and was thorough in explaining why. He gave us multiple options for where to go from there and as soon as we decided, he promptly scheduled us to have it fixed. We finally have stable ac and heat! Could not recommend Bayside enough!!!

16:03 04 Oct 23

Bayside installed a new heat pump and gas furnace. Everything was first rate and timely--from discussing and explaining the most suitable equipment, to scheduling, to the installation. I would recommend him to anyone.

20:26 29 Sep 23

Kevin is a great guy. I’m happy to support a local business that does such a great job.

17:34 27 Sep 23

Kevin is the best! Excellent service, most knowledgeable HVAC contractor we have ever used. Trustworthy and responsive.

14:22 21 Sep 23

Bayside service standards are the best. Always, professional, always on time and always above and beyond.

17:59 08 Sep 23

Great Service! Highly recommend. Got out here within 30-45min of the form I filled out online and fixed our issue very quickly! Service was so friendly and helpful!

13:42 08 Sep 23

Discussed my situation on the phone and the technician was very helpful. The technician was there the next day and was on-time and very thorough.

19:36 05 Sep 23

Very professional service in every way possible. Highly recommend.

Stanley Holewinski

13:23 15 Aug 23

Kevin's very helpful and explained workings of system

Jason M. Schwier

13:33 01 Aug 23

Kevin was fantastic to work with - he was very knowledgeable, open, and honest about the issue we were having. He wasn't able to fix our issue because our system is so proprietary, it required an OEM technician. But he was straightforward and did all of the inspections that he could in order to make his visit worthwhile. He gave us good recommendations on the problems with our ductwork. I would absolutely use Bayside again for my HVAC issues (I just wish I didn't have such a locked down system).

19:57 31 Jul 23

Gabrielle Rudiger

18:13 31 Jul 23

THE BEST! got bayside’s contact from my neighbor friend bc she had a great experience. we’ve been needing a new servicer for yearly maintenance and I’m so happy I called Kevin. Even though he just did a simple tune up for us, he went over and beyond my expectations. He was way more thorough than our last servicer, taught me a few things I wasn’t aware of, any even programmed our ecobee schedule which had been confusing me for years 🤣 super nice guy, knowledgeable, and honest. couldn’t ask for a better experience!

20:24 12 Jul 23

Kevin went out of his way to review and fix our air conditioning system. Very quick response, diagnosis and solutions presented.

Michael Stoffel

09:51 06 Jul 23

10:14 28 Jun 23

21:23 05 Jun 23

Kevin was very professional and trustworthy, came the same day and fixed our A/C

11:13 02 Jun 23

Kevin and his team are always excellent. From the diagnosis of the failure of my old heat pump through the installation of a new system, Kevin was open, accommodating, punctual and very professional. Thank you.

16:14 31 May 23

Kevin is great ! Our ancient system LIVES on thanks to him. As usual service call was prompt and Kevin was on time. I can't say enought about the honest advice and converstation around working to keep the unit working. Thanks again.

Vincent Santini

02:10 19 May 23

20:05 03 May 23

3rd year in a row using Bayside, Kevin was efficient , professional and straightforward. Gave great advice to optimize our system and house. His prior repairs are still holding strong!

12:00 18 Apr 23

Kevin is so friendly and reliable. Recommend him 100%.

21:21 10 Apr 23

Kevin was very kind! Not only did he fix our furnace circuit but our front door handle that was busted. That extra step was already worth five stars! Very efficient and knew what he was doing!

Cathryne DeMunbrun

21:18 10 Apr 23

Excellent service and friendly.

20:26 24 Feb 23

Kevin was very personable, knowledgeable, and was able to quickly diagnose and correct the problem. He also took the time to answer all my questions so that I could understand why the failure happened and what was involved in the repair. Wouldn't hesitate to call Bayside for services again.

19:55 14 Feb 23

Great company to deal with. Very professional and polite. They fixed our HVAC issues in no time at all. I highly recommend Bayside Heating and Cooling. I will definitely be using them again.

23:44 18 Jan 23

Great experience with Bayside! Very easy to schedule and quality work. My go-to HVAC business!

16:28 28 Nov 22

20:10 17 Nov 22

16:13 17 Nov 22

Kevin was a lifesaver! He came out and diagnosed the problem with my heating system on short notice at the end of the day on a Tuesday. I wasn’t available the next day, so he came out first thing on Thursday morning and had me back up and running before 11:00. He provided estimates, let me know what he was doing throughout the process, and was unfailingly professional. Would recommend 10/10.

19:50 15 Nov 22

East to schedule, showed on time. Was polite and professional. Explained all of the options in regards to my problem.

20:09 14 Nov 22

His experience and knowledge showed right away. He found my issue within 5 minutes. We were back up and running in 30 minutes.Great job

19:55 14 Nov 22

01:57 11 Nov 22

Both times we've used Bayside, Kevin has been professional, very helpful, and efficient. We will be scheduling our HVAC preventative maintenance with Bayside!

20:44 10 Nov 22

Kevin showed up on time, was very professional and was efficient while working. He even made us aware of a few things to think about without making us feel like we were being sold a “sales pitch”. I highly recommend Bayside!

15:48 31 Oct 22

07:10 28 Oct 22

11:59 18 Oct 22

Kevin McClain is one of the kindest, most professional, and most attentive service providers I have ever had the pleasure of working with. Additionally, his employees are just as diligent and nice to interact with. He spent hours to carefully install our new HVAC. He came up with the most reasonable solution for us financially, and then delivered sooner than scheduled when the weather turned. I give them eight stars out of five. I cannot recommend them highly enough.

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